Revocation Policy

Revocation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day

• you or a third party named by you, who is not the carrier, has taken possession of the goods if you have ordered one or more goods as part of a single order and the goods are delivered together;
• you or a third party named by you, who is not the carrier, has taken possession of the last goods if you have ordered several goods as part of a single order and the goods are delivered separately;
• you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece if you have ordered goods that are delivered in several partial shipments or pieces.

If several of the above alternatives apply, the withdrawal period begins only when you or a third party named by you, who is not the carrier, have taken possession of the last goods or the last partial shipment or piece.

To exercise your right of withdrawal, you must inform us:
style order service GmbH
Hammer Deich 6 - 10
20537 Hamburg

Telephone: +49 (0)40 251 9875-0
Email address: shop@s-o-s..de

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You can use our sample withdrawal form, but this is not mandatory.

You can download the sample withdrawal form as a PDF document with the following link: http://www.flagshipstore-hamburg.de/widerrufsformular_sos.pdf, fill it out, and submit it to us. Or you can use a similarly clear statement. If you make use of this option, we will immediately (e.g., by email) send you a confirmation of receipt of such a revocation.

To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we must reimburse you for all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. We will use the same means of payment for this repayment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties, and functionality.

Notes and Exclusion of the Right of Withdrawal:
The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded.

The right of withdrawal does not apply, unless the parties have agreed otherwise, to the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

Contracts for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded,

Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,

Contracts for the delivery of goods if they have been mixed with other goods after delivery due to their nature,

Contracts for the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, which, however, can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence,

Contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery,

Contracts for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.

End of Revocation Policy