General terms & conditions

§ 1 Scope, Customer Information
The following general terms and conditions govern the contractual relationship between style order service GmbH and consumers and entrepreneurs who purchase goods through our shop. Contrary or deviating terms and conditions are not recognized by us. The contract language is German.

§ 2 Conclusion of Contract
The offers on the Internet are a non-binding invitation for you to purchase goods. After entering your data and clicking the order button, you submit a binding offer to conclude a purchase contract. You can also place a binding order by telephone or fax. With the immediately sent confirmation of receipt by email or fax, the acceptance of your offer is also declared, and the purchase contract is thereby concluded. In the case of a telephone order, the purchase contract is concluded when we accept your offer immediately. If the offer is not accepted immediately, you are no longer bound to it.

Regulation on Online Dispute Resolution in Consumer Matters (ODR Regulation)

The European Union adopted the Regulation on Online Dispute Resolution in Consumer Matters (No. 524/2013, ODR Regulation) on May 21, 2013. It was published in the Official Journal of the European Union on June 18, 2013 (OJ L 165/1) and will enter into force on July 8, 2013. Based on the regulation, the Union aims to establish a European-wide online guide for the resolution of consumer conflicts. This online platform should be accessible as of January 9, 2016. Online traders located within the EU are required to provide access to this platform by means of a link.

Since January 9, 2016, according to EU Regulation No. 524/2013, all online traders must integrate an easily accessible link to an EU information page (OS platform) about a new online dispute resolution procedure on their websites. Consumers can access the new OS platform with the following link: http://ec.europa.eu/consumers/odr/

§ 3 Customer Information: Storage of Your Order Data
Your order with details of the concluded contract (e.g., type of product, price, etc.) will be stored by us. We will send you the terms and conditions, but you can also access the terms and conditions on our website at any time after the conclusion of the contract.

As a registered customer, you can access your past orders via the customer login area (My Account).

§ 4 Customer Information: Correction Notice
You can correct your entries at any time before submitting the order using the delete key. We will inform you of further correction options during the ordering process. You can also completely end the ordering process by closing the browser window at any time.

§ 5 Return Costs in Case of Withdrawal
You bear the immediate costs of returning the goods. You only have to bear the regular costs of the return if the goods delivered correspond to the ordered ones. Additional costs resulting from, for example, a change of our business location or the use of more expensive transport services requested by us, shall be borne by us.

§ 6 Reservation of Title
The purchased item remains our property until full payment is made.

§ 7 Warranty
Warranty is based on the statutory provisions.

§ 8 Alternative Dispute Resolution pursuant to Art. 14 para. 1 ODR Regulation and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/. We are willing to participate in out-of-court dispute resolution.

§ 9 Commercial Jurisdiction
Exclusive place of jurisdiction for all disputes arising from this contract is our place of business, if you are a merchant.